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The Double Diamond Process

A visual map of the design process, divided into four distinct phases: Discover, Define, Develop, and Deliver.

Discover
Diverge
Define
Converge
Develop
Diverge
Deliver
Converge

1. The Problem Space

Discover

The process starts by questioning the brief and searching for new information. This is a divergent phase where you open up to all possibilities.

Activities: User Research, Market Analysis, Stakeholder Interviews.

Define

You then synthesize your findings to define a clear problem statement. This is a convergent phase where you narrow down your focus.

Activities: Personas, Journey Maps, Problem Statements, HMWs.

2. The Solution Space

Develop

Once the problem is clear, you start generating solutions. This is another divergent phase where quantity is encouraged over quality initially.

Activities: Brainstorming, Sketching, Wireframing, Prototyping.

Deliver

Finally, you test, refine, and implement the best solution. This is a convergent phase where you finalize the details.

Activities: Usability Testing, Design QA, Handoff, Launch.