[Briefly summarize the main findings. Was the test successful? What were the biggest blockers? Example: "Overall, users completed the checkout flow successfully, but 4 out of 5 struggled to find the discount code field."]
| Severity | Issue Description | Recommendation |
|---|---|---|
| Critical | Cannot proceed to payment Users received a generic error message when clicking "Pay" without selecting a card type. | Validate form on blur and provide specific error messages near the field. |
| Major | Discount field hidden Users looked for the discount field on the cart page, but it is only on the payment page. | Move the discount field to the cart summary or make it more prominent in the checkout steps. |
| Minor | Font size too small Two users mentioned the terms and conditions text was hard to read. | Increase font size to 14px and check contrast ratios. |