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Usability Test Plan

Product: [Product Name] Date: [Date]

1. Test Objectives

What are we trying to learn?

  • [e.g., Can users successfully complete the checkout process?]
  • [e.g., Do users understand the new navigation labels?]

2. Participant Profile

Target Audience: [e.g., Existing customers who shop on mobile]

Sample Size: [e.g., 5 participants]

3. Test Tasks

# Task Scenario Success Criteria
1 "You want to buy a blue t-shirt in size M. Find one and add it to your cart." Item added to cart
2 "Proceed to checkout and enter a discount code." Code applied successfully

4. Metrics

  • Success Rate: Percentage of users who complete the task.
  • Time on Task: Average time taken to complete the task.
  • Error Rate: Number of slips or mistakes made.
  • Satisfaction: Post-test rating (e.g., SEQ or SUS score).